VM-Sport is for Everyone

Quality and good customer service are words that are easy to say but significantly harder to implement year after year. We aim for these in our daily operations to earn our customers’ trust. Whether it’s repairing a bike in the evening just before an important race, delivering a product directly to the doorstep, or any small thing we can do to make our customers’ lives easier with their bike, we always strive to stretch when needed.

Based on feedback and loyal returning customers over the years, we are grateful to say that we have done many things right. Still, we won’t rest on our laurels. Purchasing habits and requirements change, and we must change with them.

VM-Sport is for everyone. We want our range to enable a meaningful cycling experience for everyone, from juniors to seniors, casual cyclists to active competitors. When you step into our store, we see you as part of our wolf pack. Whether you’re buying an inner tube, a carbon fiber bike, or just asking for tips, it doesn’t matter. The same friendliness and service quality apply to all our customers.

The Bicycle Shop Wolf

You might initially wonder about the title, but a wolf is actually the perfect animal to describe VM-Sport. Like the wolf, our pack or family is extremely important to us. Currently, VM-Sport’s pack consists of us entrepreneurs, Sami and Joni, along with a few other top-notch experts. Wolves communicate with each other and share knowledge and skills across generations. This has also happened at VM-Sport, whose long bicycle shop traditions in Pietarsaari date back to 1936. We have drawn from this knowledge even before we became the fourth owners in the company’s history, dating back to the early days of summer jobs at VM-Sport.

Collaboration

Wolves thrive by collaborating. Years of entrepreneurship have shown that close collaboration is essential for survival in our hunting grounds, an ever-changing business and competitive environment. Our entire team complements each other, and as our customer, you benefit from all the knowledge and skills of our team members.

When asked, it would be easy to say that VM-Sport operates in the bicycle shop industry. That is true, but we like to think of it from a slightly different angle. Our mission is to provide our customers with a sense of freedom through a comprehensive and quality cycling experience. This experience encompasses the products and services we sell, as well as the feeling you get every time you encounter one of us from VM-Sport in any channel you interact with.

Our mission is to provide our customers with a sense of freedom through a comprehensive and quality cycling experience.

Contact Us!

Sales

info@vmsport.fi
06-7230511

Service

huolto@vmsport.fi 
06-7230511

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